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Our Service Teams

AXIS possesses the expertise and technological talent to develop and execute timely mail and electronic communications maintaining the quality you need - and your customers deserve. We develop a partnership with our clients, earning their trust by consistently meeting our commitments and providing the highest level of service.

AXIS’ staff will support your office with 24-hour production in our data, laser printing and mailing departments. You will receive personal attention from a dedicated Account Manager that works with you and your staff to understand your organization’s opportunities and challenges.

In addition, your account will be assigned one primary in-house Project Manager contact. There will also be a back up Project Manager assigned in their absence. These individuals work with you to understand your project requirements and expectations. They are trained to schedule projects in our production window, review data programming and form layout instructions with our clients and impart this knowledge to our technical staff.

Project Managers also proof test and live data samples prior to sending to the customer for approval and monitor materials and postage levels. They interact with our customers and production staff to keep all parties involved in project issues.

Our Account and Project Management Teams have maintained our close partnerships with our clients as we have grown and are a critical part of our organization's success.

AXIS encourages our customers to visit our location to meet the team of people that will be working on your account. Customers may also make arrangements to be on site during periods of production.


 
   
  I have found AXIS to be very competitive in their pricing while still providing their clients with creative, competent and professional service of the highest caliber. I look forward to continuing our relationship with AXIS for many years to follow.

Sharon L. Harrington - Lee County Supervisor of Elections